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msmobiles.com_robot · Joined: 23 Mar 2004 Posts: 16777215

Dreams of Motorola, that sales of Motorola Q will match one time sales of the ultra-popular Motorola RAZR phones may never ever materialize after all! Clearly launching CDMA version instead of GSM/UMTS version was a...

Read more at http://www.msmobiles.com/news.php/5324.html

raulr · Joined: 07 Dec 2004 Posts: 26

The conclusion is absolutely rediculous. How does having a GSM version change any of the things you state as reasons it can't compete with blackberry or treo. It would simply change which carriers sell it. Dumb ass!

And as for the title of the posting. First, what problems are there for the Q which uses smartphone OS and performs like all other WM5 smartphones? The "problems" you list are merely part of Smartphone vs. PocketPC software differences. And the "extraordinarily big returns." Right, you're stating this like it fact, when it's simply based on the email submission of some anonymous reader of Mobilewhack. Great unbiased reporting as usual.

stacekir · Joined: 18 Jun 2006 Posts: 2

What exactly does that mean, "extraordinarily big?" Where are you getting your statistics?

I am a former user of the Treo 650 and cannot be more pleased with the Q! Any functionality that I found lacking in the Q (when comparing two products) was easily added by installing inexpensive 3rd party applications. I find the overall quality, both in form and function, superior in the Q.

But, get back to be on those stats, will ya?!?! Wink

hymanshu · Joined: 26 Jun 2006 Posts: 1 Location: India

1) There is a big difference between SMARTFONE and POCKET PC
Support of Tuoch screen is not at all in design of SMARTPHONE
2) Thumbwheel = JOG dial, Blackbarry does not have in its initail version a 5 way navigation key as Q jog dial is just to increase speed of work rather than doing all task like blackbarry.

3) HeadSet Jack : On Right Top corner You should be able to find it.
It supports Stereo,mono headset along with different type of Bluetooth headsets unlike Blackbarry.

I hope I 've cleared your doubts..
let me know if still any concerns...
_________________
Hello Moto

indiekiduk · Joined: 03 Dec 2004 Posts: 198 Location: Glasgow, Scotland

Biggest problem with the Q is it is too slow. That's reason enough to return it. It takes over a minute to display the windows folder in the file explorer.
_________________
WiFiFoFum Pocket PC Wardriving
www.Aspecto-Software.com

gilesjuk · Joined: 22 Jan 2005 Posts: 312

Sounds like another quality Motorola phone then.

They really do need to get some serious talent into their phone division.

I don't understand all the hype behind this phone anyway, it has a stupid landscape screen when almost all others are portrait and it looks ugly. I don't like the buttons, but then this is probably ergonomics.

momsshizzle · Joined: 07 Apr 2006 Posts: 12

Everyone point and laugh at MSMobiles now!

raulr · Joined: 07 Dec 2004 Posts: 26

[quote="indiekiduk"]Biggest problem with the Q is it is too slow. That's reason enough to return it. It takes over a minute to display the windows folder in the file explorer.[/quote]

Sounds like you have a defective unit. Mine is performs quite snappy. Just as it does in most of the reviews I've read.

devron · Joined: 27 Jun 2006 Posts: 1

I don't even know where to begin.... exactly how do those reasons (no touchscreen, scrollwheel functionality, non-standard headset jack) equate to a better acceptance of the Q for GSM customers? Are GSM users just more accepting of bad tech? And I'm not saying that it's bad tech.... I'm just trying to understand the comment. Both GSM and CDMA markets have had Treos and other Smartphones.... Perhaps you're saying that releasing a GSM and CDMA version of the Q would enable Motorola to capitalize on the Q before people figure out that it's not the second coming? (That's the best I can come up with....and it still makes little sense.)

When did Verizon/Motorola market the phone as a replacement for the Treo? Palm has two brand new versions of their phone for people who want a new Treo.

I've owned the Q for just under a month now and like any other 1st gen phone it takes some getting used to. After playing with it, I'm incredibly happy with it. 9 out of 10 for me. And this was my first smartphone. Anyone who brings their phone back for any of those reasons (maybe with the exception of the headset) either didn't do their research or is an idiot. First off, Verizon gives you 10 days to use the device and you can take it back if you don't like it. I'm sure that in 10 days you'd know if you didn't like the fact that it wasn't a touchscreen or that the scrollwheel didn't operate as you expected it to. Secondly, who doesn't play with the kiosk phone in the store before they buy the device?? People who are returning the phone are folks who are probably easily frustrated by new technology and just saw the commercials and thought, "oooh...sexy!" and rushed in. Perhaps that's Motorola's biggest mistake....marketing to idiots who'd be much better served with a non-smartphone.

Man, Q-envy is at an all time high on msmobiles.com!!

jsalesky · Joined: 27 Jun 2006 Posts: 1

While my experience is anecdotal, I have experienced a number of frustrating differences between the Q and the Blackberry. I should preface this with the fact that I have been a blackberry user for quite some time, yet have been anxiously awaiting the release of the Q and it’s promise as a “best of all worlds” device.

The track wheel and 5-way nav cursor together is a nice idea, and the integrated camera is a nice feature that can come in handy in several business contexts including taking a picture of a whiteboard.

Contrary to the post, the Q does have both a 1/8th inch headset jack and the mini-usb interface for charging. The display is very legible and crisp, but the number of lines of text seems is very limited by the line spacing for the fonts used in email. This makes it hard to really see enough of your email to scroll the list effectively (this is much better on the blackberry with the default font).

The challenge of the scroll wheel of the Q is that it does not work with the alt-key to select text and perform the functions that the blackberry has made so easy. I understand that the windows mobile team and the Motorola team worked hard on the one-handed operation of the device, but it is clear that they were not blackberry users.. if they were they would have easily mimicked the key user behaviors that every blackberry user would expect.

Motorola also mixed the types of buttons on the front of the device.. really strange that they used membrane-like buttons for the home key and other key functions on the top of the keyboard instead of raised buttons.

I believe that the return rates are high on the device, I have heard “anecdotally” from Treo and Blackberry users that I know personally and all that have purchased the device are returning it. The device is actually larger than the blackberry in length.. and this is a problem for wearing it on your belt..

Not that looks are everything.. in fact the original plain looking blackberry would have been fine for me if it had the nicer screen.. but the Motorola Q looks nerdy, especially given the number of different color logo’s on the back along with strangely shaped black/white/orange area around the camera lens. Unlike the moto razor and other Motorola devices it seems that the designers never photographed the back of the device! Given that this is the side that the whole world sees when you are wearing it they could have given it a clean look. To add insult to injury the holster provided is really cheap looking, oddly shaped and not comfortable to wear.

saywhat · Joined: 27 Jun 2006 Posts: 5 Location: Chicago

Where does this list come from, and this information about high Q returns? Is this verified or just someone's opinion? I haven't really pushed mine to the limits -- I don't have a Slingbox, for example -- but it works fine. The only problem is that it feeds my compulsion to check e-mail all the time.

tssoares · Joined: 29 Jun 2006 Posts: 2

Bullshit to compare the Q a complex device and with more resources with one blackberry or treo?

Which device offers tools that the Q offers more the attractive designer ?

To use blackberry means to only use a reader of email together with another mobile phone? (it is very discomfort) The Moto Q to unite its in a unique device!!!

It joins multimedia, sound, video, email, internet, expansive memory, voice recognition and more.....with good visual and tool for work in one only device.

NO MORE MONOCHROMATIC SCREENS!.....look screens

Blackberry's screen

Moto Q's screen

No comment's....

DaGeDa · Joined: 22 Dec 2005 Posts: 17

[quote="tssoares"]Bullshit to compare the Q a complex device and with more resources with one blackberry or treo?

Which device offers tools that the Q offers more the attractive designer ?

To use blackberry means to only use a reader of email together with another mobile phone? (it is very discomfort) The Moto Q to unite its in a unique device!!!

It joins multimedia, sound, video, email, internet, expansive memory, voice recognition and more.....with good visual and tool for work in one only device.

NO MORE MONOCHROMATIC SCREENS!.....look screens

[url=http://www.printeron.net/solutions/images/blackberry_enterprise.gif]Blackberry's screen[/url]

[url=http://www.digibuzz.com/uploads/152/MotoQ_Email1.jpg]Moto Q's screen[/url]

No comment's....[/quote]

Thank you for joining us from the late 1990's tssoares. In case you hadn't noticed, all new BlackBerries and Treos have nice colour screens and pack most of the features you mention that the Q also has. However, operating them all efficiently is a different matter altogether, which seems to be the source of a couple of negative comments on the Q.

Actually, the best comparison for the Q should be any of the HTC-made smartphone models (which in the US are Cingular- or T-Mobile branded models, such as the 2125 or SDA).

But therein lies the problem. The Q is the same size as a PDA phone, albeit a slim one, but lacks the comparative functionality. On the other hand, it has more functionality than a smartphone (in theory, thanks to the QWERTY board), but is too big as a smartphone. Stuck in the middle.

msmobiles: please provide hard evidence of high return rates for the Q or zip it.

(rant: I am still baffled why you want to emulate the UK's Sun with sensationalist invented nonsense. You clearly have good industry contacts and are dedicated to the smartphone world, so why not be the authority instead of the punchbag?)

tssoares · Joined: 29 Jun 2006 Posts: 2

No comment's....

dleugers · Joined: 15 Mar 2007 Posts: 1

I work for a company the uses 9 Motorola Qs. We have been having more problems than we should.

We have had to call Verizon and get 3 Qs replaced and 4 extended batteries replaced, all under warranty. We started using the Qs in December. The first Q was replaced because a couple of keys on the keyboard stopped work. The other 2 Q’s had to be replaced because they were locking up after a couple of minutes of use. We tried to do a hard reset on the phones but that did not help.

The 4 extended batters had to be replaced because they stopped excepting charge. We but good batteries in the phones to make sure it was the battery that was bad.

I am wondering of other people are having similar problems with their Qs.