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Windows Mobile 6 - One Step Forward Two Steps Back in Usability ?

 
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msmobiles.com_robot



Joined: 23 Mar 2004
Posts: 16777215

PostPosted: Fri May 25, 2007 1:10 pm    Post subject: Windows Mobile 6 - One Step Forward Two Steps Back in Usability ? Reply with quote

Surrounded by thick layers of yes-sayers (like some MVPs for example), Microsoft sometimes fails to notice the obvious:

Read more at http://www.msmobiles.com/news.php/6398.html
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netboy



Joined: 19 Oct 2005
Posts: 349
Location: Bayarea, CA USA

PostPosted: Fri May 25, 2007 1:27 pm    Post subject: Reply with quote

it just depends on what u use your mobile device for! i'm able to go back to WM5.0, but i dont want to! I like wm6.0 better on tytn/hymes!
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TcT



Joined: 25 May 2007
Posts: 2

PostPosted: Fri May 25, 2007 2:25 pm    Post subject: Reply with quote

Why would somebody first start the messaging application to create a message?
In the contacts you have texting, email, phone united in one piece.
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adamz



Joined: 28 Oct 2005
Posts: 44

PostPosted: Fri May 25, 2007 2:59 pm    Post subject: Reply with quote

TcT wrote:
Why would somebody first start the messaging application to create a message?
In the contacts you have texting, email, phone united in one piece.


Look at how many steps that way takes:
1. Launch Contacts (hardware button or softkey)
2. Tap to put cursor in search bar
3. Type name of contact
3. Tap on contact listing to open, or tap-n-hold to open menu
4. Tap on "Send e-mail"
5. Select email account you want to use

Now look how many steps it takes in WM5 going to the Messaging app:
1. Launch messaging app (hardware button or custom softkey or today screen item).
2. Press left soft key to open new message
3. Type name of contact

Anyway, installing the WM5NewMenu program on Windows Mobile 6 has made it easy again. See: http://www.pocketnow.com/index.php?a=portal_detail&t=news&id=4224
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smthng



Joined: 13 Dec 2004
Posts: 5

PostPosted: Fri May 25, 2007 3:22 pm    Post subject: Reply with quote

It really sounds like people are making things way harder than they need to be just in order to have something to blog about.

First, on both my WM6 Dash and my WM5 Blackjack, I delete WAY more email messages than I write. Having the delete on the Dash as a one button press is pretty good IMO. It would be nicer to be able to CHOOSE what you want the left soft button to do, but I guess you can't have everything at once. In short, just because the way you do something (and I'm not referring to any one individual in particular) isn't the way other people do things doesn't mean it's a bad design implementation to set it up one way or the other.

Second, for sending messages, my WM5 and WM6 devices do it pretty much the same way unless you WANT to do it the long way.... Why would you want to launch anything for messaging, using either version? From the home screen, start typing the recipient's name. Once you've typed enough to highlight the contact, open it. Scroll down to "Send an email". Press the button. Done! Sure, if you WANT to go through the whole process of opening the messaging client and adding the recipient you can, but it seems like going around your posterior to get to your elbow.

You can make it even shorter if you are into the whole "expert-level efficiency" club... Chances are you're sending messages to the same people on a fairly regular basis. Assign a speed dial to them. Almost every WM5 and WM6 device has 100 of them available. To SMS my wife, I press and hold ONE button (4)! Email... Three buttons (41 Enter). Secondary email... Three buttons (42 Enter). If that's too complicated, don't message people. Razz
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adamz



Joined: 28 Oct 2005
Posts: 44

PostPosted: Fri May 25, 2007 3:52 pm    Post subject: Reply with quote

smthng wrote:
From the home screen, start typing the recipient's name. Once you've typed enough to highlight the contact, open it. Scroll down to "Send an email". Press the button. Done! Sure, if you WANT to go through the whole process of opening the messaging client and adding the recipient you can, but it seems like going around your posterior to get to your elbow.


We're talking about Windows Mobile 6 Professional...
You're talking about Windows Mobile 6 Standard or Smartphone Edition. In those cases, yes it is easier to go to the contacts because the New message function doesn't have autocomplete. Also typing the recipient's name from the home screen on Professional isn't possible unless you have a hardware keyboard and, at least on the T-Mobile Wing, only brings up the dialer. No access to open the contact or send a text message directly as the Standard/Smartphone version has.
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gilesjuk



Joined: 22 Jan 2005
Posts: 312

PostPosted: Fri May 25, 2007 7:10 pm    Post subject: Reply with quote

Microsoft often does what they think is right and ignores the competition. They're offering an iPod amnesty to their employees, which sums them up.
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bbf



Joined: 17 Jan 2005
Posts: 11

PostPosted: Fri May 25, 2007 9:28 pm    Post subject: Reply with quote

Boo hoo, I have to press two buttons instead of one, boo hoo. Shocked

So for some people the change makes their lives just a little bit easier, and others it makes them a little harder... not enough to desereve a "dig" at "yes men" in the community. Like it's actually in Microsoft's intere$t to use the MVP's advice over internal useability studies with focus groups, or feedback from corporate clients.
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peterw



Joined: 29 Jun 2005
Posts: 35

PostPosted: Sat May 26, 2007 9:25 am    Post subject: Reply with quote

MS are clueless when it come to designing software for usability. I can't get over how complex switching OFF the HTC Wizard is. In bright sunlight you can't read the screen to see if its off or not. Fail to switch the phone off before the battery goes flat, results in a phone that can't be charged except with the official charger. Do it on holiday when you only have a standard USB charger means -no phone for a week.

Whats wrong with the traditional 'hold the power button for a few seconds to switch off'?
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Verizy



Joined: 24 Sep 2006
Posts: 101

PostPosted: Sat May 26, 2007 11:57 am    Post subject: Reply with quote

peterw wrote:
MS are clueless when it come to designing software for usability.


This is the usual "everything that does not work as I wish has poor usability".

::Verizy
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peterw



Joined: 29 Jun 2005
Posts: 35

PostPosted: Sun May 27, 2007 9:58 am    Post subject: Reply with quote

Verizy wrote:
peterw wrote:
MS are clueless when it come to designing software for usability.


This is the usual "everything that does not work as I wish has poor usability".

::Verizy


I wish it to work as every other on/off switch on the planet works,
Instead you have to do this
tap to see the screen
Unlock
Unlock
Hold power button for a few seconds
Click yes. Click again because nothings happening.
Is it off? Did I click yes or not? because I can't see the screen
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TomH



Joined: 01 Jun 2007
Posts: 1

PostPosted: Fri Jun 01, 2007 12:40 am    Post subject: Reply with quote

peterw wrote:
MS are clueless when it come to designing software for usability. I can't get over how complex switching OFF the HTC Wizard is. In bright sunlight you can't read the screen to see if its off or not. Fail to switch the phone off before the battery goes flat, results in a phone that can't be charged except with the official charger. Do it on holiday when you only have a standard USB charger means -no phone for a week.

Whats wrong with the traditional 'hold the power button for a few seconds to switch off'?


Are you complaining about Microsoft or HTC? You start out complaining that MS doesn't know how to write software then transition over into how HTC built their hardware. I think you're complaining about HTC not MS?
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