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Windows Mobile 6 - One Step Forward Two Steps Back in Usability ? May 25, 2007 [General] | By Edward J. R. Surrounded by thick layers of yes-sayers (like some MVPs for example), Microsoft sometimes fails to notice the obvious: I don’t know who was surveyed for that data, but in my opinion, this was not thought out very well at all. Personally, I never delete messages on my phone. I get maybe 1 or 2 spam messages in my personal Inbox per week, and about the same in my work email per day. Not a big deal. My emails have server side filters to handle spam. Making it easier for the user to delete messages by themselves is not helpful, especially when it removes a much more important function. If they wanted to add spam filtering to the Windows Mobile Inbox, that would be helpful. The primary reason this was a bad idea is that it makes creating new messages twice as difficult. This is a HUGE usability mistake. I use my Windows Mobile device to write new messages both as email and SMS very frequently. [...] this new change has only made using the Windows Mobile Messaging application more difficult and frustrating. To read more and to see animated GIF with explanation of this usability issue, click here. Credit: Adam Z Lein.
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