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HTC starts opening Customer Service Centers July 11, 2007 [General] | By Edward J. R. The first one opened in Taiwan - the home country of HTC. Since Taiwan is an island the statement that more such centers will open "overseas" may mean everything, including HTC Customer Service Center coming to USA and UK! * * * * * The World's First HTC Customer Service Center Opens in Taiwan "HTC Care" to provide customers with comprehensive after-sales support HTC Corp., the world's leading provider of Microsoft Windows Mobile-based smart devices, today opened the world's first HTC Care Customer Service Center ( "HTC Care" ) in Taipei. The center will provide customers in Taiwan with a comprehensive range of services including personalized consultations on new and existing HTC products, fast and efficient warranty repairs, and other valuable after-sales support. A speedy turn-around time is guaranteed for all service repairs conducted at HTC Care, and customers shall be provided with a temporary replacement phone free of charge during the repair period. A wide assortment of HTC accessories will be available at the center, and comprehensive product and warranty services will also be offered to Dopod customers. " HTC believes that providing superior after-sales support is important to our continuing success, which is why we place such a high degree of importance on HTC Care. In the future, a number of HTC Care centers will be launched in Taiwan and overseas, allowing our customers to enjoy their mobile lifestyles without missing a call, " said Fred Liu, Chief Operating Officer of HTC. Original source of this story is here.
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